Privacy and cookie statement
Processing of personal data
If you want to contact LOUIS BELGIUM using the contact form (or otherwise), LOUIS BELGIUM will ask you to provide your personal data. These personal data are stored in the LOUIS BELGIUM customer system. The only personal data stored on the LOUIS BELGIUM website is the data from the contact form (name and email address).
Purposes of processing
This data is used in the context of our services for you, as agreed with you on the basis of the agreement concluded between us or your website use. The data is stored on secure servers or those of a third party. The personal data are only used for the intended purpose.
The personal data we process about you will only be used for the following purposes:
- for the provision of the services offered;
- to get in touch with you;
- send newsletters, promotions and promotions based on your consent;
- to analyze and improve our services;
- conducting market research on behalf of our company;
- delivery and billing of our products, to fulfill your request.
Technical cookies: We use technical cookies to show you our website, to make the website function properly, to create your user account, to log you in and to manage your reservations. These technical cookies are absolutely necessary for our website to function properly.
Functional cookies: We also use functional cookies to remember your personal preferences and to help you use the website effectively and efficiently, for example remembering your preferred language and currency, your search history and the accommodations you have previously viewed. These functional cookies are not strictly necessary for the website to function properly, but they add functionality and improve your user experience.
Analytical cookies: We use these cookies to understand how our visitors use the website, to find out what works and what doesn’t, to optimize and improve the website and to make sure that we are still interesting and are relevant. The information we collect is what web pages you have visited, what forwarding or exit pages you have visited and left, what platform type you have used, your date and time format, and details such as the number of clicks you make on a particular page, your mouse movements and scroll movements, the keywords you use and the text you type while using our website.
Commercial cookies: We use these cookies to show LOUIS BELGIUM advertisements on other websites. This is called “retargeting” and it focuses on the destinations you’ve searched for and the accommodations you’ve viewed.
Security and retention periods
LOUIS BELGIUM takes appropriate measures to protect your personal data against misuse. Only necessary persons have access to your personal data, which is protected and monitored